Frequently Asked Questions

Unfortunately, we are unable to offer refunds.  This is due to the costs associated in the preparation and planning of the event. If you purchased insurance with booking protect when you entered the race go to: https://bookingprotect.com/ to complete your request for a refund.

Yes – you can defer your entry if you are injured, have a medical condition or are pregnant or post partum, which is preventing you from taking part. The deadline to defer your entry is 7th June 2023. To request to defer your entry please complete this form.

Yes – Your entry into the Event is transferable, meaning that another person can compete in the Event under your competitor number in your place should you wish to Transfer. No refund will be made and there is a minimum charge of at least £10.67 (Plus admin charges) to be paid by the transferee. The deadline to transfer is midnight on 30th April 2023. Just head to your Realbuzz Members Hub to transfer your entry.

In the event you are found to have transferred your race entry to another person, without following the event procedure, your number will be disqualified from the race and jeopardise entry at future races.

Yes – You are able to transfer your entry into another Front Runner Event, you will not be subject to a fee and you will not receive a refund of any difference of entry cost. All transfers can be done via your Realbuzz Members Hub. All transfers must be made no later than 31st May 2023.

In the event you are found to have transferred your race entry to another person, without following the event procedure, your number will be disqualified from the race and jeopardise entry at future races.

08:55* – Wheelchair Athletes
09:00* – Elite Athlete and Mass Race Start

The 2023 race will start and finish near Museum Green (SA1 1SN).

*Start times are subject to change based on conditions on the day of the event

Yes, there will be a bag drop located at the LC (doors located at Museum Green).

Brecon Carreg are our Hydration partner and will be providing water along the route approximately every 3 miles and at the finish.

Race packs will be sent out to all participants 2 weeks before the race. Your race pack contains your race number with integrated timing chip and your race day information along with safety pins.

No – there will be no entry or registration on the day for the half marathon.

Entry fees go towards, but are not limited to the following:

• Finisher medals.
• Event staging and logistics.
• Staffing costs.
• Volunteer contributions.
• Plant and equipment hire.
• Road closure and traffic management costs.
• License and membership fees to Welsh Athletics and AIMS.
• Race timing and tech (including the race day app, entry portal, website and communications).
• Medical provision.
• Safety team and radio communications.
• Race village.
• Race day commentary.
• Branding & signage.
• Photography & videography.
• Event support including office overheads and running costs.
• Event marketing and advertising.

You must be able to complete the full distance of the Event (13.1 miles) within 4 hours for the half marathon, if you exceed 1 hour 53 minutes at the 10K point, you will be asked to board the sweep vehicle and will not be able to complete the Event. All roads will re-open at 1pm.

Yes, there will be toilets located throughout the course.

Professional medical staff will be available at the Start/Finish line and along the course should you face difficulties.

Yes, we have a number of charities we are affiliated with but, if you want raise funds for a different charity you will need to contact them directly for a fundraising pack.

Yes, you will be able to purchase your official race photographs.

Running in fancy dress is welcomed, however if your outfit is likely to impede other runners please contact [email protected]

We do not actively promote the wearing of headphones however should you wish to do so please wear one ear bud to allow you to listen to all race briefing information and be aware of others around you.